Terms of Service


HenryBrownBag.com business office

416 E. Main St.  Mt. Sterling, KY.  USA

Customer comments should be addressed to: Customerservice@henrybrownbags.com


Frequently Asked Questions

For your convenience we have put together a list of frequently asked questions. If you require further information, please email us at customerservice@henrybrownbags.com and we will get back to you by the next business day or sooner.



1. Does HenryBrownBags.com guarantee customer privacy?

We respect your privacy and maintain a strong commitment to its protection. At henrybrownbags.com, we use the information we collect about you to process orders and to provide a more personalized shopping experience. All information provided to henrybrownbags.com remains private and will not be disclosed to anyone outside our company.


2. How do you use customer service information gathered?

Any information gathered will be used in a confidential fashion. When you place an order, we need to know your email address, mailing address and credit card number and expiration date. This allows us to process and fulfill your order and notify you of your order status. All personal information you share with us is used only for purpose of improving your shopping experience. We do not sell any information to third party companies.


3. Is it safe to use my credit card online at henrybrownbags.com?

Yes, it is safe to use your credit card at henrybrownbags.com. We follow all the industry regulations and standards to maintain the safety of your credit cards.