FAQ

How do I contact Henry Brown?

Please call (859) 269-9939 with all questions or comments.

Where are Henry Brown Bags made?

American made and proud of it! All Henry Brown products are made in the bluegrass, USA.

What forms of payment do you accept?

Henry Brown accepts Visa, MC, American Express and Discover.

How can I purchase or redeem a Gift Certificate?

Please call (859) 269-9939.

When will my order ship?

Monogrammed orders ship within 14 business days of order placement. All orders that are not monogrammed will ship in 6-10 business days.

How much will shipping cost?

All orders ship via UPS. Cost will be based on package weight and shipping location. Henry Brown charges the published UPS rate.

Can I expedite my order?

Expedited orders are available by request. Please call (859) 269-9939 for additional information.

Can I return a monogrammed bag?

Given the personalized nature of monogramming, bags purchased with a monogram can not be returned. Please choose all monograms carefully.

Can I return a bag with no monogram?

Bags purchased with no monogram can be returned with a return authorization number. Please call (859) 269-9939 for additional information.

How do I become a Henry Brown retailer?

Learn about our wholesale information by clicking here.

What is the Henry Brown privacy policy?

See our privacy policy by clicking here.

Why should I join your mailing list?

By joining our mailing list you will receive notices of new products, limited quantity items, promotions and all the exciting HB news!

Stay in Touch

Contact us!

We would love to here from you. Call us at 1-859-269-9939 and we'll be happy to answer any questions you have.